Shipping
Shipping Charges
Shipping Charges
All shipping charges are calculated by weight.
Freight collect shipping is available upon request.
Shipping Policies
Shipping Policies
Items that are in stock in our warehouse ship same day if the order is placed before 3:00 pm EST.
Orders drop shipping directly from the manufacturer to you, depending on the manufacturer’s shipping policy.
“Blind” shipping is available upon request.
Depending on your region of the United States your Ground delivery time can vary from 1-5 business days.
Transit times are calculated from the time the product is shipped (not ordered).
Freight Delivery
Freight Delivery
Freight deliveries are sometimes required for large and/or heavy items that cannot ship via common carrier.
Freight deliveries are not necessarily a more expensive delivery option.
Residential deliveries incur an additional charge from the carrier.
If your order is shipping to a residential location we will contact you
with rates.
Some freight deliveries do require that the delivery location have a
dock, and in the case that the delivery location does not have a dock, a
lift-gate fee may apply.
Requesting a Freight Quote
Requesting a Freight Quote
Please use the form below to request a freight quote.
Returns and Refunds
Return Timeline
Return Timeline
A non-custom built item in perfect condition may be returned within 30 days of delivery.
Restocking Policy
Restocking Policy
Our standard restock fee is 20% of the price of the returned item.
NOTICE: All custom power cables are built to order and are non-cancelable/non-returnable at time of purchase.
Return Merchandise Authorization (RMA)
Return Merchandise Authorization (RMA)
Please find RMA form below
Crediting Returns
Crediting Returns
Credits are made once the returned item is received and inspected.
Returns will be credited to the original account that was used for purchase.
Request a Freight Quote
Upon completion, you will receive an email reply promptly with the freight charges for the order.
Return Merchandise Authorization (RMA)
After you submit your request, you will receive an RMA number and instructions on how to proceed with your return via email.
